These Terms and Conditions govern your access to and use of the phmasaya platform, including all casino games, sports betting, live dealer services, and related features available at phmasaya.net. Please read them carefully before registering or playing.
phmasaya is strictly for adults aged 21 and above as required by PAGCOR regulations. Registering with false age information is a breach of these Terms and grounds for immediate account termination.
phmasaya operates under a valid license issued by the Philippine Amusement and Gaming Corporation. These Terms are governed by Philippine law and any disputes fall under the jurisdiction of Philippine courts.
Each individual may hold only one phmasaya account. Duplicate accounts — including accounts created to circumvent a suspension or to claim bonuses multiple times — will be closed and balances may be forfeited.
All bonuses and promotions at phmasaya are subject to wagering requirements and specific conditions stated at the time the bonus is offered. Attempting to abuse bonus structures is a violation of these Terms.
You are responsible for maintaining the confidentiality of your phmasaya login credentials. phmasaya is not liable for losses resulting from unauthorised access to your account caused by your failure to secure your credentials.
These Terms are governed by the laws of the Republic of the Philippines. By creating a phmasaya account, you submit to the exclusive jurisdiction of the Philippine courts for any dispute arising from your use of the platform.
By accessing, registering on, or using any part of the phmasaya website located at phmasaya.net ("the Platform"), you ("the User," "Player," or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy, Responsible Gaming Policy, and any other rules or supplemental terms referenced herein, all of which are incorporated into these Terms by reference.
If you do not agree with any provision of these Terms, you must immediately cease using the phmasaya Platform and, if applicable, close your account. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised version.
To register and use the phmasaya Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:
phmasaya reserves the right to request identity verification documents at any time, including during registration, before processing withdrawals, or when a risk assessment identifies the need for verification. Failure to provide satisfactory documentation within the timeframe specified by phmasaya may result in suspension of the account and withholding of withdrawals pending compliance.
3.1 Registration Requirements
To access real-money gaming features on phmasaya, you must complete the registration process by providing accurate, complete, and current personal information including your full legal name, date of birth, Philippine mobile number, and any other information requested. You represent and warrant that all information provided is truthful and accurate.
3.2 One Account Policy
Each individual person may register and maintain only one (1) active account on the phmasaya Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. phmasaya reserves the right to close all duplicate accounts and, at its discretion, confiscate any winnings generated through multiple accounts.
3.3 Account Credentials
You are solely responsible for maintaining the confidentiality and security of your phmasaya login credentials, including your password and any two-factor authentication (2FA) codes. You agree to notify phmasaya immediately upon becoming aware of any unauthorised use of your account or any security breach affecting your credentials. phmasaya will not be liable for any loss or damage arising from your failure to safeguard your account credentials.
3.4 Account Verification (KYC)
As required under PAGCOR regulations and Philippine anti-money laundering laws, phmasaya conducts Know Your Customer (KYC) verification before processing a player's first withdrawal. KYC requires submission of a valid Philippine government-issued photo identification document and may include additional documentation. Verification must be completed to enable full account functionality including withdrawals.
phmasaya accepts deposits and processes withdrawals through the following payment methods, subject to the limits and processing times set out below:
| Payment Method | Min. Deposit | Min. Withdrawal | Processing Time |
|---|---|---|---|
| GCash | ₱100 | ₱200 | Instant – 15 min |
| Maya (PayMaya) | ₱100 | ₱200 | Instant – 15 min |
| GrabPay | ₱100 | ₱200 | Instant – 30 min |
| BPI Online | ₱500 | ₱500 | 15 – 60 min |
| BDO Online | ₱500 | ₱500 | 15 – 60 min |
| USDT (TRC20) | $10 USD | $20 USD | 15 – 30 min |
| 7-Eleven CLiQQ | ₱100 | N/A | 15 – 30 min |
All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted. phmasaya reserves the right to request proof of ownership for any payment method used. Withdrawals will only be processed to a payment method previously verified and associated with your phmasaya account.
phmasaya reserves the right to suspend withdrawal processing pending completion of KYC verification, ongoing investigations, or in response to fraud alerts. In such cases, phmasaya will notify the player and provide a reasonable timeframe for resolution.
phmasaya offers various bonuses and promotions to eligible players, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and VIP tier rewards. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is awarded:
All games available on the phmasaya Platform use certified Random Number Generator (RNG) technology independently audited by accredited testing laboratories. phmasaya does not modify certified payout rates or RNG configurations. Published Return to Player (RTP) figures are sourced directly from providers without adjustment.
You agree to use the phmasaya Platform solely for personal entertainment and in compliance with these Terms. The following are strictly prohibited on the phmasaya Platform:
phmasaya reserves the right to void bets, withhold winnings, and suspend or close accounts where fraudulent or prohibited activity is suspected or detected, pending investigation. Decisions by phmasaya regarding gameplay disputes are final, subject to PAGCOR's dispute resolution process.
phmasaya is committed to promoting responsible gambling and operates in compliance with PAGCOR's responsible gaming requirements. The Platform provides the following tools to help players manage their gambling activity:
All responsible gaming requests made in good faith will be actioned by phmasaya within 24 hours. Players under self-exclusion may not register new accounts for the duration of the exclusion period. phmasaya actively monitors for attempts to circumvent self-exclusion.
All content on the phmasaya Platform — including but not limited to the phmasaya brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the exclusive intellectual property of phmasaya or its licensors and is protected under applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the phmasaya Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, publish, frame, or commercially exploit any phmasaya content without prior written consent from phmasaya.
To the fullest extent permitted by Philippine law, phmasaya, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from or in connection with your use of or inability to use the phmasaya Platform.
phmasaya's total aggregate liability to any player for any claim arising from these Terms or use of the Platform shall not exceed the total amount of real-money funds deposited by that player in the three (3) calendar months preceding the event giving rise to the claim.
phmasaya does not warrant that the Platform will be available at all times, free of errors, or free of interruptions. Scheduled maintenance, force majeure events, technical failures by third-party providers, or regulatory requirements may affect service availability. phmasaya will make reasonable efforts to notify players of significant planned outages.
phmasaya reserves the right to suspend, restrict, or permanently close any player account, with or without notice, in any of the following circumstances:
Upon account termination for reasons other than proven player misconduct, any remaining real-money balance (excluding bonus funds subject to uncompleted wagering requirements) will be returned to the player's verified payment method within a reasonable timeframe determined by phmasaya, typically within 14 business days.
phmasaya collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations. Full details of how phmasaya handles your personal data — including what data is collected, how it is used, how it is stored, and how you may exercise your data subject rights — are set out in the phmasaya Privacy Policy.
By registering a phmasaya account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Where required by PAGCOR regulations or Philippine law, phmasaya may be required to share player data with regulatory or law enforcement authorities without prior notice to the player.
phmasaya reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to registered players via the contact details on their account (mobile number or email) and will be posted on the phmasaya Platform with an updated effective date at least seven (7) days before the changes take effect, except where immediate changes are required by law or PAGCOR directive.
Continued use of the phmasaya Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may close your account.
These Terms and any dispute, claim, or controversy arising from or related to these Terms or your use of the phmasaya Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law provisions.
In the event of any dispute between a player and phmasaya, the parties shall first attempt to resolve the matter through phmasaya's internal complaint resolution process. Players may initiate a complaint by contacting phmasaya support through the Platform's live chat or by email at [email protected]. phmasaya will acknowledge receipt of a formal complaint within 48 hours and aims to resolve disputes within 14 business days.
Where a dispute cannot be resolved through phmasaya's internal process, the matter may be escalated to PAGCOR in accordance with PAGCOR's player complaint procedures. The parties agree to submit to the exclusive jurisdiction of the Philippine courts for any dispute that cannot be resolved through the above process.
If you have any questions regarding these Terms and Conditions or any other aspect of the phmasaya Platform, please contact us through any of the following channels:
These Terms and Conditions were last reviewed and updated on January 1, 2026. The current version supersedes all previous versions of the phmasaya Terms and Conditions.
phmasaya operates transparently under PAGCOR oversight. Everything is regulated, certified, and built around a fair experience for Filipino players. Register your free account and start exploring 3,500+ games today.
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